We take your privacy seriously. This policy explains what information we collect and how we use it.
Information we collect
To process your order we collect your name, contact number, delivery address (or nearest PEP/PostNet branch) and order details via WhatsApp.
How we use it
Your information is used only to fulfil your order, arrange delivery, and provide customer support. We do not sell or share your data with third parties except the courier services required to deliver your parcel.
Data retention
We retain order information for reasonable periods to support warranty, refund and tax requirements.
Your rights
You may request a copy of the information we hold about you, or request its deletion, by contacting us on WhatsApp.